You Belong Here.

At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve.

Position Summary & Mission:

This position provides direct clinical services to clients in the FMHC/FFACT program with at least 75% of services occurring in the community. Provides counseling, comprehensive case management and advocacy to FFACT clients, with the goal of reducing recidivism into the Jail, as well as when appropriate, working to reduce reliance on ER’s and use of both medical and psychiatric inpatient hospitals. Assists clients with developing and using natural supports, with obtaining and maintaining stable living situations, obtaining necessary medical care and with the development of healthy and positive coping skills. Attends court with clients on a weekly basis and responds immediately to crisis situations with FFACT clients as necessary. Responsible for rotating on-call phone shifts as assigned.

The Therapist 1 or 2 promotes the Mission of GLMH with a style that reflects the culture, the values and the mission of the organization.

Greater Lakes Mental Healthcare Mission:

Empowers hope through compassion, engagement and connection with those we serve.
Empowers relief through effective evidence based practices that promote skills and resilience.

Empowers recovery by building upon strengths and supporting individuals in their goals.

Essential Functions / Competencies:

Provides effective clinical case management services to improve FFACT clients’ ability to live successfully in the community.

• Performs on-going clinically appropriate assessments of consumers.
• Develops, with consumer voice, the goals to be addressed in individual treatment plans, tailored care plans, and crisis plans, in accordance with the appropriate model of care.
• Provides behavioral counseling, crisis and stabilization services to consumers.
• Maintains professional clinical boundaries with consumers.
• Provides wrap-around case management and referrals as clinically indicated.
• Provides advocacy with the court system, the jail, and other community supports as needed.
• Maintains clinical competency and resource knowledge required to meet changing consumer, community, and industry trends.
• Completes written reports for the court and attend scheduled court review hearings with clients on a weekly basis.
• Attends treatment planning meetings and daily team meetings.
• Assures confidentiality is always maintained.

Completes clinical documentation in a timely, accurate manner.

• Develops individualized Recovery Plans with each client, including measurable goals and objectives for recovery and wellness, with a focus on reducing recidivism.
• Reviews and update Recovery Plans with each client as frequently as needed, but at a minimum every 180 days.
• If a Crisis Plan is needed, formulates it with the client, addressing all required elements.
• Completes Discharge Summaries in a timely manner, as clinically appropriate.

Completes progress notes on time for each service providing a clear, concise description of the client’s progress towards treatment goals, being sure to document any risk concerns.

• Current YTD progress note compliance percentage (will be calculated for PR).
• Progress notes routinely meet medical necessity requirements.

Practices effective caseload management in ways that meets productivity expectations.

• Current YTD productivity (will be calculated for PR).

Provides secondary and/or Optional Therapist functions effectively.

• Accompanies and supports co-workers on outreaches.
• Provides effective crisis and stabilization services as needed.
• Develops and/or facilitates effective groups.
• Serves on and contributes to department or agency committees as needed.

*Therapist 2's may be trained and scheduled to provide intake assessments.

Completes administrative documentation in a timely and accurate manner.

• Completes and submits Time Sheets, Time-Off Requests, Mileage Reimbursement forms, etc. accurately and on time.

• Provides all required annual documentation to Human Resources and completes all required Relias Learning training in a timely manner.

General Functions / Competencies:

The following General Competency Expectations promote Trauma Informed Care by empowering others, helping to create an environment which is physically and psychologically safe, and by modeling and encouraging cultural sensitivity in the workplace. Trauma Informed Care principals can be addressed in any of the general competencies below.

• Customer Service - Demonstrates a positive attitude and efforts toward meeting the needs of internal and external customers.
• Communication - Uses English effectively to send and receive messages, oral and written, in a clear, positive, prompt, and appropriate manner.
• Teamwork - Demonstrates positive cooperation toward co-workers, supervisors, and organization goals.
• Dependability - Demonstrates good reliability in attendance, in meeting work deadlines, and in performing tasks.
• Adaptability - Demonstrates flexibility in responding to change and in working with diverse groups and individuals.
• Accountability – Holds self accountable to accomplish desired and required outcomes; carries out necessary actions and tasks, actively and positively communicates with all individuals and groups within and external to Greater Lakes. Provides a model of leadership and responsibility to those supervised, all customers and colleagues.
• Mission focused – Demonstrates behaviors &/or practices that help to promote the values of GLMH

Secondary Functions:

• Provides back-up or outreach accompaniment to team members whose consumers may be in crisis.
• Attends and participates in all community meetings, interacting in a collaborative, professional and constructive manner.
• Attends all Program and Agency mandated trainings and meetings.

Job Scope: Clinicians work semi-independently managing a caseload of consumers in a highly competent and professional manner. Work involves a significant variety of non-routine tasks of moderate complexity which are guided by formal policies and general procedures. While this position has limited direct budgetary accountability, errors in work can have significant impact on customer service, clinical outcomes, and liability implications.

Supervisory Responsibility: Some Therapist 2 incumbents may occasionally supervise interns.

Communication / Customer Contacts: This position involves a high frequency of communication, in various forms, verbal and written, with clients, other staff, and community partners. Must be able to successfully navigate different systems and partners, with the goal of promoting success for FFACT clients. Must also abide by all confidentiality laws and pertinent codes of conduct.

Knowledge and Skills: A knowledge and understanding of mental disorders; familiarity with the DSM-V (and competency in accurate diagnoses for Therapist 2); knowledge of the major components of a mental status examination and competency in performing on-going assessments; ability to implement a continuum of care for consumers based on consumer need and level of functioning; ability to develop and implement treatment plans; a basic knowledge of psychotropic medications with the ability to recognize side-effects; sound clinical skills and a high degree of professionalism; a basic awareness of substance abuse/dependence issues; a thorough knowledge of community resources and the ability to develop appropriate links for consumers; well-developed skills in managing time, priorities, and paperwork; a sensitive perception of the needs of individuals with disabilities; a keen understanding of the importance of clear, professional boundaries, and maintenance of such; possession of proven teamwork skills; excellent written and oral communication skills; and demonstration of good common sense. The ability to work effectively in a team environment and to collaborate effectively with external partners is an absolute must.

Education and/or Experience:

Therapist 1- Bachelor Degree required; preferably in human service field such as Social Work, Counseling, Psychology, etc; Certification as a Level 2 Psychiatric Technician through the American Association of Psychiatric Technicians (AAPT) may be accepted in lieu of the degree, at the discretion of the hiring manager and Human Potential, Must obtain Washington State Agency Affiliated Counselor registration upon hire, One (1) year of mental health direct care experience required

Therapist 2- Master’s degree in a mental health related field and two (2) years’ relevant experience. Must be a recognized Mental Health Professional as defined in WAC 246-341-0200/RCW 71.05.020. Must be eligible for a Washington State Department of Health Agency Affiliated Counselor Registration or other licensed mental health credential.

Job Conditions Must be able to drive a car; possess a good driving record; provide proof of auto insurance; be able to work both in and out of the office and go into consumers’ residences, which may require climbing stairs and walking on uneven terrain. Must be able to speak and hear at normal conversational levels. Must pass the background check in order to see program clients in the Pierce County Jail.

FTE: Full Time 1.0, Shift: Day Shift, Schedule: M-F (potential for Sun-Th or Tu-Sat)

Position Summary

Our Values

As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

Why MultiCare?

• Mission-driven: Partnering for healing and a healthy future
• Market Leadership: Washington's largest community-based, locally governed health system
• Technology: "Most Wired" healthcare system 10 years in a row
• Employee-centric: Named Forbes "America's Best Employers by State" in 2021
• Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountain, and forest at every turn

Pay and Benefit Expectations

Associated benefit information can be viewed here.

Position Type: Full time - Regular
Primary Shift: Day
Work Schedule: Day

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About MultiCare Health System

MultiCare is a not-for-profit health care organization with more than 20,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services — including Mary Bridge Children’s Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Eleven hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children’s Hospital — the Puget Sound region’s only children’s hospital and state-designated Level II Pediatric Trauma Center for Western Washingt...on — Navos Behavioral Health Hospital, Valley Hospital, Tacoma General Hospital — which is home to the South Puget Sound region’s only Level IV Neonatal Intensive Care Unit — and Wellfound Behavioral Health Hospital. Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

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